Shipping

FREE SHIPPING
We offer Free Shipping on most product orders $99 and over.
Free Shipping is only available for orders within the contiguous 48 US States.

ORDERS ELIGIBLE FOR FREE SHIPPING
Almost all of our products are eligible, with the few exceptions being live animals, insects, frozen feeders and certain heavy or large items. Ineligible products will automatically calculate a small shipping charge at checkout.

SHIPPING COSTS

As long as your order doesn't contain heavy/large items you'll receive our standard shipping rate as follows:

  • Most Product Orders over $99 - FREE
  • Live animal orders - $39.95 Overnight Delivery
  • Product orders under $99 - $6.95 Flat Rate
    (Most lighter shipments are delivered within 2 to 3 days)
  • Frozen Feeders - $39.95 Flat Rate (up to 100% fill of the box)
  • Live Insects - $19.95 for First Box and $5.95 For Additional Boxes

SHIPPING PRODUCTS
Most product orders received by 2 PM EST Monday through Friday ship the same day.

SHIPPING LIVE ANIMALS
Orders placed Monday through Thursday by 12 PM EST ship the same day via NEXT DAY AIR. 
Live Animal orders placed from Thursday after 12 PM EST though Sunday will be shipped on the following Monday.

Click HERE to view our complete Live Animal Shipping Policy.

Please Note! 

  • Some states require a health certificate before we can ship your pet.
    If this is the case for your order we will contact you for the $20.00 fee and schedule the vet appointment.
    Currently, these states are; GA, ID, OH, VA, WA, WV, MT, UT, MO & NC
  • Most of our live animals ship from our breeding facility in the Florida via NEXT DAY AIR.
  • Temperature Requirements: night temp higher than 34 degrees F and daytime temp lower than 91 degrees F
  • Products and live animal orders always have separate shipping charges.
  • Live animal orders cannot be canceled once processed.
  • Buyer is responsible for following all Local, State or Federal Laws.
  • Live animals cannot be shipped to Hawaii, Alaska, Puerto Rico or outside the US.

SHIPPING LIVE FEEDERS
Live Feeder orders placed Monday through Thursday by 3 PM EST ship the same day ordered via Next Day Air.
Live Feeder orders placed from Thursday after 3 PM EST through Sunday will be shipped on the following Monday.

Please Note! 

  • Live feeders ship from our live feeder facility in the mid-east United States via Next Day Air.
  • Products, live animals and live feeders always have separate shipping charges.
  • Live feeder orders cannot be canceled once processed.

SHIPPING FROZEN FEEDERS 
Frozen feeder orders placed Monday through Thursday will ship the following Monday.
Frozen feeder orders placed Friday through Sunday will ship Monday of the week after the next.

Please Note! 

  • Frozen feeders ship from our feeder facility in the mid-east United States via FedEx.
  • Flat rate shipping price includes special box, 15-20 lbs of dry ice, insulator blankets and FedEx freight.
  • Products, live feeders and frozen feeders always have separate shipping charges.
  • Frozen feeders orders cannot be cancelled once processed.