Shipping

2026 SHIPPING RATES

Despite FedEx and UPS increasing their shipping rates another 7.5% this year, Big Apple Herp has chosen not to pass those increases on to our customers.

We continue to use premium insulated shipping boxes, seasonal heat packs during colder months, cool packs during warmer months, and advanced Cryo-Paks whenever necessary and available to provide the safest possible transportation for your animals.

Please Note: Customers living in rural delivery areas may be subject to additional carrier surcharges imposed by FedEx or UPS. If applicable, we will contact you with available options, including shipping to your nearest FedEx or UPS Customer Center or paying any applicable rural delivery surcharge.

Live Animals

  • $47.95 FedEx or UPS Priority Overnight Delivery
  • $12.00 Box & Packaging Fee

Frozen Feeders

  • $39.95 Flat Rate, fill the box up to its maximum capacity

Live Feeder Insects

  • $15.95 for the first feeder quantity
  • $7.95 for each additional feeder quantity

SHIPPING LIVE ANIMALS

Orders placed Monday through Thursday by 1:00 PM Eastern Time typically ship the same day via FedEx or UPS Priority Overnight Delivery.

Orders placed after 1:00 PM Eastern Time on Thursday through Sunday will generally ship the following Monday.

TRACKING NUMBERS

Tracking information is emailed or sent by text message (SMS), depending on your notification preferences, after 5:00 PM Eastern Time on the day your order ships.

Click HERE to view our complete Live Animal Policy.

HEALTH CERTIFICATES

Certain states, as well as approximately 1% of the animals we sell, require an official veterinary health certificate before shipment.

If your order requires a health certificate, we will contact you to collect the $31.00 veterinary inspection fee and schedule the required examination before your order ships.

States that commonly require health certificates currently include:

Delaware, Georgia, Idaho, Illinois, Michigan, Missouri, Montana, Ohio, Utah, Virginia, Washington, West Virginia, and Wisconsin.

Fortunately, the vast majority of live animal orders do not require a health certificate.

IMPORTANT LIVE ANIMAL SHIPPING INFORMATION

  • Most live animals ship directly from our Florida breeding facility via FedEx or UPS Priority Overnight Delivery.
  • Live Arrival Guarantees apply only when nighttime temperatures are 40°F or higher and daytime temperatures are below 80°F, unless otherwise specified in our Live Animal Policy.
  • Live animal orders, live feeder orders, and frozen feeder orders each require separate shipping charges.
  • Live animal orders cannot be canceled once processing has begun.
  • Buyers are responsible for complying with all applicable local, state, and federal laws regarding ownership.
  • Live animals cannot be shipped to Alaska, Hawaii, Puerto Rico, or outside the United States.

SHIPPING LIVE FEEDERS

Live feeder insects ship Monday through Thursday and normally leave our facility within one business day.

Please note:

  • Live feeders ship from our feeder facility in the Midwestern United States via USPS Priority Mail.
  • Live feeder orders, live animal orders, and frozen feeder orders each require separate shipping charges.
  • Live feeder orders cannot be canceled once processing has begun.

SHIPPING FROZEN FEEDERS

Frozen feeder orders placed Monday through Friday generally ship the following Monday.

Orders placed on Saturday or Sunday will ship the Monday of the following week.

Please note:

  • Frozen feeders ship from our feeder facility in the Midwestern United States via FedEx.
  • Flat-rate shipping includes a premium insulated shipping box, insulation, approximately 15 to 20 pounds of dry ice, and FedEx delivery.
  • Frozen feeder orders, live feeder orders, and live animal orders each require separate shipping charges.
  • Frozen feeder orders cannot be canceled once processing has begun.