Testimonials For Pet Product Purchases

Thank you. You guys (gals) rock hard core. I have never in all my years recieved responses so quickly and informative (helpful) from any supplier. I may never go anywhere else again.
C. Stolzheise
Pittsburgh, PA

I wanted to send a quick note to thank you for your most excellent service in correcting a shipping issue. It isn't very often that I get a chance to send a letter to THANK folks for their service. I can count on one hand a number of companies I routinely deal with that offer this caliber of customer service. Especially after the sale. Big Apple is on that list. Thanks again for your outstanding service.
M. Wells
Portsmouth, NH

I just placed an order with you guys and I must say that it was a total pleasure doing business with Big Apple. The representative treated me as if I was your most important customer, and allowed me to ask all the dumb questions I needed answers to. I never felt "rushed." You can bet I will continue to order all my products from Big Apple. Thanks!
G. Goldbloom
Atlanta, GA

We purchased a couple of Incubators from you about 5 months ago and just want to let you know how much success I had. I had 8 out of 8 eggs hatch out. Thanks for such a wonderful product. A happy customer!
J. Byer
South Jordan, UT

We recently ordered some supplies from you, and i have to tell you we are REALLY Impressed, Not only is it at a reasonable price, they are great items. We are so glad we went with you and not someone else... our order was filled quickly and we love the items. So we will be buying from you in the future.
W. Mathes
Stockton, CA

Once again, another fast and reliable delivery! I have been a customer for 1 1/2 years and have never had such ease in dealing with a company. All items are in perfect condtion! Thank you !!
S. Hottinger
Washington Court House, Ohio

Thank you. Just wanted to tell you how impressed we were with our order. It was lightning quick and in perfect condition!
E. Donahue
Waterford Works, NJ

I just wanted to take a moment to express how thankful I am that I came across your website. I have tried so many different places to purchase products for my reptiles be it online and in store. Now, I refuse to go anywhere else for my pets needs. Everything I need is always right there, my packages come faster than I would even have time to get around to going to a store and your customer service is by far the best I have ever dealt with! After receiving a broken thermometer, a new one was sent to me no questions asked. I feel confident placing orders because of the kind, knowledgeable and efficient staff and also the high quality and outstanding prices of the products offered. Many, many a Thank you from myself as well as my Green Iguana monster, Gopher Snake and my soon to be newest arrival a Leopard Gecko!
K. Johnson
New York, NY

Hey guys I just received my hood for my 75 gal aquarium. When you said you hade a fast service, I was a little skeptical, but 3 days is fast. It is a gift for my wife and she just loves it. Again thanks for you quick service. We will be doing more business in the future.
A. Caillouet
Houma, LA

I just wanted to share with you some pics of my Reptiles that I raised on your Mercury vapor bulbs. These are some of many I have Raised Thanks to your excellent range of products and terrific customer services. Thank you for all your hard work.
C. Supper
Jericho, NY

just wanted to take a minute to let you guys know how much I appreciate you!! I have been through every online cricket seller out there. I usually stop using the other ones because if there is a problem they don't fix it! I had a box of crickets that UPS delivered to the wrong address and not only were you polite and helpful but you replaced them right away. I found your site out of need for crickets and I stayed because you crickets are so healthy! Now, after my problem was resolved so well, I will never shop with anyone else! You guys are the best!!
S. Rohwer
White Sulphur Springs, MT

Here is a picture of my pet chameleon enjoying some outdoor activitys..I was hoping to see him featured in your customer corner... that would be really cool. I've never owned a chameleon before and since Ive started I love it. All its accesories cages and misc. I have ordered from Big apple and you guys have been great so I thank you and so does my pets.
M. Stafford
Moses Lake, WA

Last week I purchased four Big Apple 150 watt black heat ceramic emitters. They were delivered very nicely packed and free of damage. I was very impressed.
T. Bloch
Miami, FL