We're continually setting new standards for the industry by:
Providing superior quality frozen feeders raised on a special proprietary diet designed to produce incredibly healthy and nutritious feeders.
Defining our sizes with generous weights, this insures that you get the best value in the industry. (When comparing our feeders with others always make sure to compare the gram weights and not just the sizes. In other words, our adult mice may be completely different from another company).
Guaranteeing your complete satisfaction of the quality, appearance and freshness of every item we deliver.
Feeders are processed daily to ensure freshness.
Euthanizing our feeders with Carbon Dioxide (CO2), the most humane and painless way and the only way to ensure no harmful chemicals remain in the feeder.
Freezing our feeders individually and packaging them in extra heavy duty resealable commercial freezer bags.
Shipping out our frozen feeders in sealed, extra thick insulated boxes filled with dry ice.
Superior packaging and fast economical shipping guarantees that your feeders will arrive frozen.
Frozen Feeder Delivery Guarantee Policy:
Big Apple Herpetological, Inc. always guarantees frozen delivery of your feeders when the following conditions are met;
1)When you have received the shipment directly from the shipper and have not allowed the shipment to stay outdoors (ie. on your porch) 2) That you accept each order as you cannot always determine their condition by outside appearance
If there is a problem with your order after examining your shipment or there is a damage with shortages then we MUST be notified (call or e-mail) by the next business day for replacements to be made.